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Formentera's water service launches web portal

web formentera aqualiaThe Formentera Council, in partnership with the concession-holder on water supply and sewage services, Aqualia, encourage residents to check out the company's latest tool in communicating with islanders:  http://www.aqualia.com/ca/web/aqualia-formentera.

With the new site, which is designed to be responsive and enable automatic compatibility with all manner of devices (mobile, tablet and computer), the water company hopes to give customers a direct point of contact where they can locate their office, learn about service changes on the island, visit Aqualia Online's virtual office for customer service issues and get informed about Formentera's municipal water service.

Web content on the site is available in Spanish and Catalán. Download the Smart Aqua app, go paperless with online bill pay, find out about current rates...those are just some of the things customers can do from the site's home screen.

Plus, in the “Actualitat” (“what's new”) section, residents can get all the latest news about the local water service.

The site is AENOR-certified for level AA accessibility (UNEIX 139803:2004).

With all the information you need about waterworks on the island, the site is just one of the ways Aqualia works to satisfy customers, adapting their service to customers' needs and changing technologies. It is a modern service designed for transparency and efficiency, they said.

Special service to inform renters of benefits rights

Foto oac atencio al publicTo 21 September the administration's Citizen Information Office is offering islanders an information and help service to determine eligibility for the Govern balear's latest round of housing benefits. Renters are encouraged to visit the office (or OAC, for its initials in Catalan) for complete details about application conditions.

Locals have two days a week to present their applications at the Formentera branch of the regional housing authority (IBAVI), and officials hope the OAC's advisory service will simplify that process. The Govern balear tapped into their coffers to unlock the money for Eivissa and Formentera residents, who can request assistance if their monthly housing costs are between €600 and €800.

The deadline for requests is 21 September and complete application details can be found online at www.habitatge.caib.es or by phoning 900 780 000. The dwelling referred to when applying should be the applicant's regular place of residence, and claimants—necessarily residents of the Balearic Islands—must earn €22,365 or less per household to apply. Beneficiaries of the money are eligible for assistance of up to 40% of their monthly rent.

The benefits cover rent that falls due January to December 2017; payments already made since January will be reimbursed retroactively. The OAC is open Monday to Friday from 9.00am to 2.00pm and Thursday afternoons 4.00pm to 6.00pm.

Glitch at Es Pujols pump repaired

Foto passeig maritim es pujolsInfrastructure secretary Rafael González and staffer Xico Ribas met today on Es Pujols's waterfront promenade with Carlos Tur, president of the town's neighbourhood association, to take stock of repairs on one of a pair of pumps at the sewage station there.

Officials at ABAQUA, which manages the station, said a malfunctioning pump was behind weekend leaks of raw sewage at Es Pujols's Passeig Marítim. “The Council's cleaning crews were on the scene from the outset to minimise disruptions,” explained Councillor González, who also highlighted the administration's contact with ABAQUA and area residents in tackling the problem.

According to the local infrastructure head, crews reported a technical glitch at the pump station had been fixed by Monday morning, when the Council sent in a special brigade to finalise cleanup. Addressing residents, local tradespeople and tourists, González said, “We regret the inconveniences caused by an incident of this sort in the heart of summer and hope it doesn't recur”.

González called to mind this winter's overhaul of the sewage system in Es Pujols's town centre which separated storm water from sewage. He asserted the lack of any connection between that project and the current incident.

Water and environment agency hands over parcel to Formentera Council

Foto sa tanca dalla dins1The Formentera Council and the governing body of regional agency for water and environment, Abaqua, have signed off on a plan to give the Council use rights of a swath of land known alternately as sa tanca d'Allà Dins and Ca'n Pep Lluqui des Cap de Barbaria.

The Council requested use of the land as part of an effort to reduce summertime crowds and traffic jams, a situation that had prompted both environmental impact and issues affecting safety and public order.

The administration has pledged to develop measures to safeguard the area's environmental, landscape, heritage and tourism resources. The first such protections—defining a parking area and restricting vehicle access to the cape, for example—have already been introduced.

In 2005, Abaqua purchased the 318-hectare plot for €2.9 million to preserve the natural surroundings by focusing on protections for the land's quality and uniqueness. At present the agency neither conducts maintenance on the land nor enlists employees to otherwise make use of it.

Overflow car park opened in la Savina

Foto aparcament la savinaThe Formentera Council has announced that from today overflow parking will again be made available in la Savina between plaça Illes Pitiüses and Estany des Peix. Privately-owned vehicles can be left at the 120-capacity car park for up to five days and no special passes are required of drivers.

As part of a deal struck by the Council and the plot's current renters, the space will remain open until October 31. Neither lorries nor unhired rental cars can be left there. The free-to-use car park was made available in response to requests from residents and seasonal workers who lacked the necessary authorisation to park in la Savina. It is also open to tourists.

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07860 Sant Francesc
tel. 971 32 10 87 · fax 971 32 10 63
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