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Questions about possible infections

Formentera reactivates hotline and service to track possible covid-19 cases and close contacts

The Consell de Formentera announces it is reactivating the phone registry to advise and track individuals with covid-19-like symptoms or recently in close contact with confirmed cases. The Formentera government wishes first to make clear that any person displaying symptoms or requiring urgent care should call 061. If the situation is not urgent, they can find detailed information about what to do and phone numbers to call in the coronavirus.caib.es section of the Govern balear website.

Notwithstanding the aforementioned resources, given the current surge in local cases, the Consell has opted to reactivate its telephone service. The registry and hotline can be reached from 8.00am to 8.30pm on the Consell’s standard line (971.32.10.87). The service is designed to support the efforts of the health department and ensure islanders’ queries are forwarded on to the proper authorities.

Case tracking
The Consell de Formentera switchboard will keep a register of calls, make note of queries and specific cases, provide general information about protocol to follow and useful phone numbers. Cases will be subsequently monitored for unfolding changes. The service will happen in coordination with the health department, which will receive any relevant information from Formentera’s call registry.

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